Customer policies
Terms and policies.
Everything important before you order from ArcosGear: delivery, returns, payments, privacy, terms, support, and product fit guidance.
Last updated: July 27, 2026
Terms of serviceThe store rules for browsing, ordering, payment, product information, returns, and customer support.
Privacy policyHow customer data is collected, used, shared, stored, and protected when you use the store.
Shipping and deliveryDelivery expectations, tracking updates, and what to do if an order looks delayed.
Returns and refundsThe 30-day return window, how to start a return, and what to check before sending a product back.
PaymentsSecure Shopify checkout, available payment methods, confirmations, and discount information.
FAQFast answers about fit, product choice, desk setup, support, and comfort information.
Need help before ordering?
Ask a product, delivery, return, or fit question before checkout. General comfort information is not medical advice.
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